Surf ‘Small and Mighty’

Small and Mighty

Client: Unilever

Brand: Surf

Discipline(s): Direct & data, Digital

Campaign Date: July 2006

In a promiscuous category, Surf’s main challenge was to create loyalty by developing ongoing communication with its consumers. We developed a DM programme supported by a strong data strategy to help refine our targeting and achieve higher redemption rates with each communication. Initial results indicate a not-so-small 6% increase in Surf Small & Mighty penetration and a redemption rate of 13.8%.

  • Direct Mail 1

  • Direct Mail 2